Ruby Sheera
Chief Customer Officer. LCap.
As the Chief Customer Officer (CCO) of the LCap Group, Ruby Sheera
holds a pivotal role in ensuring exceptional customer and client
experiences throughout the organisation. With an impressive tenure of 20+
years, she has spearheaded the technology and tech-enabled practices at
DRAX. Her expertise extends across The LCap Group, where she
seamlessly collaborates across various divisions, leveraging her extensive
knowledge and skills to support clients from all sectors in their business
development endeavours. Her innate ability to understand the unique
challenges and opportunities each sector presents has enabled her to
deliver tailored solutions that drive growth and success.
Additionally, she has played a significant role in championing diversity and
leading initiatives related to diversity, equity, and inclusion (DE&I) across
the entire organisation.